General Service Questions

Q: What areas do you service?

A: We proudly serve Nebraska with locations in Omaha, Lincoln, and Fremont. Our service area includes Bellevue, Fremont, Gretna, Wahoo, North Bend, West Point, North Bend, Papillion, Stanton, Tekamah, Omaha, Ralston, La, Vista, Elkhorn, Columbus, Valley, Council Bluffs, Lincoln, Beatrice, Blair, Boys Town, Cedar Bluffs, and all spots in between. View all of our service areas here.

Q: Do you offer emergency service?

A: No, we do not offer emergency service or 24/7 service. However, our team is typically on-site within 24 business hours for urgent situations. If you need to request a service, you can fill out our online form or call (402) 807-0127.

Q: Do you provide free estimates?

A: Yes, we offer free estimates for both residential and commercial projects. You can request a quote online, by phone, or schedule an on-site assessment, and our team will follow up promptly with all the details you need!

Q: What forms of payment do you accept?

A: We accept cash, checks, and all credit cards.

Q: Are you licensed, insured and bonded?

A: Yes! We are a fully licensed and registered contractor.

Q: How long have you been in business?

A: We’ve been in business since 1994. For over 30 years, our trained staff of professionals has been enhancing the beauty, efficiency, and value of homes and businesses throughout eastern Nebraska. Our quality garage door products and services, combined with one-on-one care, have allowed us to grow throughout the region and bring satisfaction to our customers’ garage door needs.

Residential Door Questions

Q: How much does a new garage door cost?

A: The final cost of your new garage door depends on your door size and type, materials and hardware, and insulation costs. On average, the cost for a traditional, raised-panel, steel two-car garage door ranges from $1,500 to $2,200. Mid-range doors with more upscale features can reach up to $3,150.

Q: How long does it take to install a new residential garage door?

A: Most standard residential garage door installations can be completed in 4 to 6 hours. Custom installations may take longer.

Q: My garage door spring broke. Is this an emergency?

A: A broken spring can be dangerous and should be addressed promptly. A spring or cable under thousands of pounds of pressure can suddenly give way, injuring anyone in its path. We recommend not operating the door and calling a professional garage door contractor immediately.

For additional information and guidance, check out our guide to broken garage door springs.

Q: Why won’t my garage door close completely?

A: Common reasons include:

Power issues (unplugged opener, tripped breaker, or dead remote battery)
Blocked sensors or sensor misalignment
Mechanical failures (broken springs, snapped cables, or a door off its track)
Incorrect opener settings
Manual lock engaged or security feature activated

Click here for more information on garage door issues.

Q: How often should I have my garage door serviced?

A: We recommend professional maintenance twice a year to ensure safe operation and extend the life of your door system.

Click here to learn more about garage door maintenance.

Q: What is the warranty for new garage doors?

A: We feature lifetime warranties on select products. For specific product warranty information, please contact our garage door professionals.

Q: What garage door brands do you offer?

A: We offer a range of garage door brands, including Clopay, Amarr, Wayne Dalton, Raynor, CHI, and more!

Check out our residential garage doors to find your favorite brands!

Commercial Door Questions

Q: What types of commercial doors do you offer?

A: We offer a full range of commercial doors including:

Aluminum full-view garage doors
High-Performance Doors
High Speed Doors
Rolling Service Doors
Counter shutters and doors
Steel garage doors
Roll-Up garage doors
Pull down & side folding security grilles

Browse our wide selection of commercial doors here.

Q: Do you service loading dock equipment?

A: Yes, we service loading dock equipment! Our team handles repairs, maintenance, and installation for a wide range of loading dock components, including dock levelers, seals, bumpers, and safety equipment. Whether you need preventative maintenance or emergency repairs, our experienced technicians are ready to help keep your loading dock running smoothly and safely.

Explore our wide range of loading dock equipment services.

Q: What are your response times for commercial service calls?

A: Our standard response time is typically same-day, if not, the next business day.

Q: Do you offer preventive maintenance programs for commercial doors?

A: Yes, we offer customized maintenance programs to meet your facility’s needs and compliance requirements.

Get in touch with our team for expert commercial door maintenance you can count on!

Cost and Payment Questions

Q: Do you offer financing options?

A: Not currently, but we have plans to do this in the future!

Q: What factors affect the cost of a new door?

A: Key factors include:

Material: Steel, wood, aluminum, and composite doors all have different price points.
Style & Design: Custom designs, windows, and decorative features will increase costs.
Insulation: Higher insulation (R-value) means better energy efficiency, but also a higher price.
Size: Larger or custom-sized doors cost more than standard sizes.
Hardware & Accessories: Premium hardware, handles, and smart features add to the total cost.
Installation Complexity: Removing an old door, making structural changes, or special installations can raise labor costs.
Brand & Quality: Well-known brands and higher-quality products usually cost more but may offer better durability and warranties.

Learn more about our garage door replacement and installation services in Nebraska!

Technical Questions

Q: What type of garage door opener should I choose?

A: We recommend different openers based on your needs:

Belt Drive: Quietest operation, ideal for attached garages
Chain Drive: Most affordable and reliable
Jackshaft: Saves space, perfect for low or high ceilings

Learn more about the different types of garage door openers here.

Q: What R-value should I look for in an insulated door?

A: The ideal R-value depends on your door’s use and location:

Detached garages: R-0 to R-6
Attached garages: R-7 to R-9
Heated garages: R-10 to R-13
Garages used as living spaces or sharing a wall with living areas: R14+

In general, the higher the R-value, the better the insulation and energy efficiency. Choose the R-value that best matches your climate needs and how you use your garage. Read our energy-efficient garage door buying guide to learn more!

Q: How long do garage door springs last?

A: Garage door spring lifespan depends on the type:

Torsion springs: 10,000 cycles
Extension springs: 10,000 cycles

Actual lifespan can vary based on usage, climate, and maintenance. For more details and tips on extending spring life, check out our garage door spring guide!

Safety Questions

Q: How can I ensure my garage door is safe?

A: To ensure your garage door is safe, follow these key tips:

Perform regular maintenance and inspections: Check for wear and tear, and test all safety features at least once a year.
Test auto-reverse and safety sensors monthly: Place an object under the door to make sure it reverses properly.
Keep the area clear: Avoid storing items near the door’s path.
Hire professionals for complex repairs: Leave spring, cable, or track repairs to the safety technician experts.
Use quality parts and openers with built-in safety features: Look for auto-reverse, manual release, and security enhancements.
Lubricate moving parts: Use appropriate lubricants on rollers, hinges, and tracks.
Secure your garage: Always lock the door and consider security upgrades like cameras or motion lights.
Never leave the door partially open: This can be a safety and security risk.

Consistent attention to these areas will keep your garage door safe for everyone. Schedule an appointment with a garage door professional today!

Q: What should I do if my garage door cable breaks?

A: If a cable breaks:

Stop using the door immediately to avoid further damage or injury.
Do not attempt to open or close the door: A broken cable can cause the door ot become unbalanced and fall.
Contact a professional garage door technician for repair: Garage door cables are under high tension and can be dangerous to replace without the right tools or expertise.
Keep people and pets away from the door until it’s repaired.

Regular maintenance and inspection can help prevent cable issues in the future. Stay safe and when in doubt, call the pros!

Maintenance Tips

Q: What regular maintenance can I do myself?

A: Safe DIY maintenance includes:

Inspect hardware: Check for loose bolts, nuts, or brackets and tighten them as needed.
Lubricate moving parts: Apply a garage door lubricant to rollers, hinges, springs, and tracks (avoid over-lubricating).
Test door balance: Disconnect the opener and manually lift the door halfway. If it doesn’t stay put, the springs may need adjustment by a pro.
Check and clean weatherstripping: Ensure the bottom seal is intact and clear of debris.
Test safety features: Make sure the auto-reverse and photo eye sensors are working properly.
Clean tracks: Remove debris from the tracks to help the door move smoothly.

Regularly performing these tasks can extend your garage door’s lifespan and keep it running smoothly and safely. Read our blog for more tips on how to make your garage door last longer!

Q: How often should springs be replaced?

A: Garage door springs typically last about 5–10 years, or around 10,000 cycles. However, this can vary based on how often you use your garage door. Heavier use means springs may wear out faster.

If you notice signs of wear like the door not opening smoothly, loud noises, or visible gaps in the springs, it’s time to replace them. Regular inspections can help catch issues early and keep your garage door operating safely and reliably.

Frequently Asked Questions